What Is Account Restoration?
Account restoration is a process to get your WPX Hosting Account back after your account has been terminated e.g. for an unpaid invoice.
The ability to restore your terminated WPX account is an option that you can do yourself from your WPX Control Panel which is very simple and can be done with just a few clicks.
What Should You Do In Order To Restore Your Account?
The Account Restore function is an automatic process performed by our system.
Because of this, it may take several minutes of backend server operations before you can use your account again.
We know this delay is inconvenient, but it’s important so that we can accurately restore your account and information.
Before you start the account recovery process you must first log in to your WPX hosting account.
As soon as you select the Service/Plan which you would like to restore, you will be able to see the newly added option for automatic restoration of the Service/Plan, however before restoring your terminated WPX account, our system will checks the date on which your account was terminated and if no more than 3 months have passed, you will able to view the restore option (see the image below).
IMPORTANT: If you do not see the restore option from your WPX Account that’s because we keep the backups for 3 months and if you do not see it, that’s most likely to be because the 3 months are passed since the termination of your account. And in that case, you will able to see this option (see the image below):
Note: Please keep in mind that the Restore Fee is $25 USD without VAT (if relevant for you), which is the standard fee for any of our plans (Business, Professional or Elite).
Data storage is a resource cost for any host – we keep backups for 3 months – and most hosting companies charge much, much more than WPX for hosting account restoration. Across all WPX hosting plans, the Account Restoration Fee is just $25.
Please use the Live Chat box in the bottom right hand of your screen now if you get stuck on any part of this process, we usually respond in 30 seconds or less.