Backup Manager Guide

Our Backup Manager will allow you to make backups of your website at any time, restore them as you see fit and download your personal backups to store locally.

We do daily backups and we keep them for 28 days, The backups are stored on separate servers and they do no take up from your disk quota.

You can also choose when to create a backup, such as before updating your website or installing a new plugin, and it is conveniently located here, in your Hosting Panel:

From the Backups section of your Dashboard, you can choose the website for which you wish to create a backup or which website to restore, as seen below:

In your Backup Manager, there are 2 types of Backups: User Backups and System Backups.

1. Personal Backups 

Personal Backups are those created you, completely separate of the automated daily backups of WPX for past 28 days.

Please note that there can be only ONE personal backup per website at any given time.

If you have not created a backup yourself, when you select the button Create New Personal Backup (1) you will see a popup with the following reminders:

Personal Backups are custom backup points of your website that are ONLY kept for 24 hours as WPX Hosting
AUTOMATICALLY backs up all your websites DAILY (for 28 days).

Custom personal backups will be placed on your hosting server and WILL take up from your disk space allowance.

IMPORTANT: Creating a NEW personal backup of this site will also ERASE your previous custom personal backup point. 

Would you like to generate a custom backup point now?

Then select Create New (2) to save a backup of your website (this will backup BOTH the files AND database of your website!).

Note: Manually saved Backups will be deleted automatically after 24 hours.

The amount of time needed to create this Personal Backup depends entirely on the size of your site and larger sites take longer.

After creating a backup, you will see this message when you select to Restore backup:

If you select Create New (1) again, you will save a new backup that will overwrite the previous one you have made.
You can also choose to
Restore (2) or Delete (3) your new backup.

You can download the Personal backup that you have created by pressing the Download Personal Backup (4) button.

2. System Backups

If you wish to restore a backup of your website from a specific date, you can visit the Restore Automatic Backup.

To choose from which date (Backup Point) you want to restore, simply select a date from the  calendar:

After choosing a date, you will see the following options:

The date of the backup(1) (date and hour are based on your timezone), the Backup Information box (2) shows you the exact date and hour when your backup was created. You can also copy your Backup Point ID.

You can also choose whether you wish to restore only the files or the database of your website (3).

Keep in mind that both options are selected by default.

The option Empty public_html folder will delete everything from the public_html folder of your website, before restoring the backup you have selected.

Also, you can Restore your deleted email boxes. Note that the email box will only appear in the restore menu, if it was re-created before that.

Here is how you can create Email boxes.

First click the checkbox Restore E-Mail Boxes(4) then you can choose either to restore a single email box (5) or all of them (6). You can even restore multiple email boxes by selecting those manually.

Keep in mind that you need to Re-Create the email boxes before you try to restore them.

If the email boxes are not present in your Email Boxes menu, they will not appear as an option for restore.

Finally, select Run Website Restore Process to restore your website from the Backup Point date of your choice.

The restoration procees is now in your background tasks and you will receive a notification when it is completed.

When your backup has been restored you will recieve the green notification:


The Backup Manager will grant more autonomy over your website and allow you to select specific backups to work with!

That said, if you are having difficulty with the Backup Manager, or have questions about backups, please raise a support ticket with us here:

And we’ll get back to you asap.