In this article, we will explain how domain expiration works, what notifications to expect, and what you can do to prevent your domain from expiring. We will also discuss the domain renewal options.
How does WPX notify you that your domain name is about to expire?
Our system will automatically send you a reminder email to your WPX account email near the date of expiry of the domain name. The reminder email will only be sent to the account owner, not the domain owner.
The first domain expiration reminder email will be sent 45 days before the expiration date. After that, a new reminder will be sent every week until the final week before expiration. In that final week before your domain’s expiration date, daily reminder emails will be sent.
When your domain name has finally reached its expiration date, it will be deactivated and you will no longer be able to access it.
What happens after my Domain expires?
A grace period will begin, during this time you will have the chance to renew your domain name. You will have a 40-day grace period in which to renew your global TLD at a normal price.
After this initial grace period, a 30-day redemption period will begin and the domain price will be higher than normal. This is your last chance for renewal.
Finally, the domain will enter a 5-day pending state awaiting deletion; during this time, you cannot restore your domain and it will be available for registration to the public.
The grace period will differ depending on which type of domain and/or Registry you have. Please be aware of how much time you will have within this grace period to renew your domain.
After this grace period ends, your domain will be deleted.
What can I do to prevent my domain from expiry?
WPX strongly encourages you to renew your domain name before its expiration date. Leaving your domain renewal too late is risky and even during the grace period, having enough time for renewal is not guaranteed.
How do I enable renewal invoices to be generated automatically for my domain?
To enable automatic renewal invoice generation, ensure the renewal invoice option is activated on the Domain Details page. To do this, navigate to: My Services (1) → Domains (2) → Renewal Options (3).
After that select Yes from the dropdown menu and click on the Save Changes button.
Important Information About Domain Renewal
1. To ensure your renewal invoice is paid, you must have a credit card saved in your WPX hosting account. You can add a credit card when a new invoice is generated. For step-by-step instructions, refer to this detailed guide here.
2. Please note, that automatic renewal is not available with PayPal.
3. When your first invoice is generated, monitor it to confirm payment is processed using your saved credit card.
4. Since WPX is not a domain registrar, occasional issues with syncing to the domain registrar may arise. If you’re unsure about your domain’s status or renewal, feel free to contact the WPX Support Team for assistance.
What if I don’t want to renew my domain?
If you do not wish to renew your domain name, be sure to disable the automatic renewal invoice generation. On the Renewal Options page, select No and click Save Changes.
If you don’t see an option to stop the invoice generation for domain renewal, feel free to contact our support team, and they will be happy to assist you.
If you had the option enabled and the invoice was generated but you don’t want this domain name to be renewed, contact the WPX Support Team via ticket, so they can cancel the invoice.
If the invoice gets automatically paid by your Credit Card and your domain name is renewed, WPX won’t be able to refund that invoice.
If you do not have a Credit Card saved with us, feel free to let the domain expire without any further charges (ignore the reminders).
If you get stuck with anything discussed on this page, please get in touch with the WPX Support Team via live chat (use the bottom right-hand widget) and they will respond and help within 30 seconds or less.