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How can I access my File Manager?

We have made accessing your important website files far simpler with our File Manager. This grants convenient access to your site’s files and lets you bypass the more complex FTP process.

In this article, we will show you how to access your File manager and what you can do with it.

Step 1. Log in to your WPX account.

You can log in to your WPX account here.

Step 2. Navigate to your hosting plan.

You can either find your hosting service through the navigation menu or within your dashboard. Once you log in to your WPX account select My Services (1) → WordPress Hosting (2).

Then you will see all of your hosting services with us. When you find the plan that you want to manage, you need to select the orange button Manage service.

Now that you’re in the Hosting Panel, select the File Manager menu.

You can also open the file manager using the server hostname with port 30000. For example, https://s28.wpx.net:30000

The server hostname can be seen in My ServicesWordPress HostingManage Service (next to the hosting plan you’re managing) → and Service details (under Server Details).

Step 3. Open File Manager.

Once in the section File Manager, you will be redirected to another screen with a warning notice and the actual button to the application Open File Manager.

Moving, editing, and deleting files here could break your website. Before you make changes to your website, you can create a custom backup from the Backups menu, so you can restore your website if anything goes wrong with the changes applied in the File manager.

Step 4. File Manager overview.

Once you are in the File Manager, the Overview will be visible with all the different options on the top bar icons:

Firstly, you need to understand how the File Manager sorts your websites into folders.

There are two types of websites:

  • One is your Main website;
  • The rest are Sub-sites. The files of those sites are stored in the /domains directory.

Your Main website does not receive any additional privileges over Sub-sites. If the main site is not active, you can still use the other sites just as you would normally.

All files for a website are contained in the public_html folder for their respective site.

In the following screenshot, you can see how these folders are organized:

You can find more information about our File Manager here.

If you get stuck with any function discussed here, please contact WPX Support via live chat (use the bottom right-hand widget!) and they will usually respond and help within 30 seconds or less.

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