In WPX we keep to types of logs – Error logs and Access logs. Both types of logs can be checked from your WPX control panel.
What types of entries are stored in your site’s logs?
How long do we keep the logs?
Here at WPX, we store both Access and Error logs for up to 30 days from the date of request. The Error and Access Logs you see in your WPX account are the last marked ones.
If you wish to preview logs that date back further in time, for example, two weeks ago, you can contact our support, so that they can provide them.
Let’s move on to checking the logs from the WPX control panel.
Step 1. Log in to your WPX account.
You can log in to your WPX account here.
Step 2. Navigate to your hosting plan.
You can either find your hosting service through the navigation menu or within your dashboard. Once you log in to your WPX account select My Services (1) → WordPress Hosting (2).
Then you will see all of your hosting services with us. When you find the plan that you want to manage, you need to select the orange button Manage service.
Step 3. Check the Logs menu.
Now that you’re in the Hosting Panel, select the Manage websites (1) menu. In this section, you can oversee, manage, and add new websites to your WPX account.
To check the logs of your website, select Logs (2) → Access or Error logs (3), depending on what you want to check for that particular website.
If you get stuck with anything discussed on this page, please contact WPX Support via live chat (use the bottom right-hand widget) and they will respond and help within 30 seconds or less.