In this article, we will explain how to connect your WPX Email account with an iPhone, iPad, or iPod touch in a few steps.
Step 1. Log in to your WPX account.
You can log in to your WPX account here.
Step 2. Navigate to your hosting’s dashboard.
You can either find your hosting service through the navigation menu or within your dashboard. Once you log in to your WPX account, select My Services (1) → WordPress Hosting (2).
Then you will see all of your hosting services with us. You need to select the orange button Manage service for the service where your e-mail box is located.
Step 3. Go to the E-mail Boxes menu.
Now that you’re in the Hosting Panel, select the E-mail Boxes menu (1). Then you can download the Apple configuration file for the desired email account by clicking Apple configuration (2).
Step 4. Install the configuration file on your device
Once you download the Apple configuration file, you can move it to your Apple device (iPhone, iPad, or iPod Touch) via AirDrop.
After that, you can open the Setting menu and navigate to General and open VPN & Device Management, where you will see the downloaded configuration settings.
Select the profile which, you’ve downloaded from your WPX Account to install the mail configuration. Then on the top right side of your phone screen, press the Install option.
Keep in mind that you will see a warning displayed on the phone, simply press the Install option to proceed with the setup.
To finish the setup process, you will be required to input your email password.
Once you add the password, you are ready with the setup of your email on your Apple device (iPhone, iPad, or iPod Touch).
There is a possibility that iOS 18.X may encounter issues with email functionality.
The issues are as follows:
Emails cannot be opened.
Attachments cannot be downloaded.
The email issue on iOS 18.X appears to be linked to “Low Power Mode.”
According to online resources switching to “Full Power Mode” usually resolves the issue. If you encounter this problem, we recommend temporarily disabling “Low Power Mode” to see if this works for you.
If you have any other questions on the topic, don’t hesitate to contact the WPX Support Team via live chat (use the bottom right-hand widget) and they will respond and help within 30 seconds or less.