You may already know that to start migration with WPX, filling up our Migration form is required (click here for our migration wizard guide). There are different hosting companies that provide all kinds of access to migrate a website. In this article, we’ll provide more information regarding migrations from GoDaddy.
What’s different about GoDaddy Migrations?
To migrate a website, granting us access to the previous provider would be the best option, as our migration expert will be able to extract all they need (files/databases/mailboxes) for the process to go as smoothly as possible.
That might turn into a time-consuming hassle if someone else from our migration experts has to continue the process and is unable to log back into GoDaddy’s account.
We aim to perform the migrations as fast and professionally as possible and running into additional communication which can delay the process is not ideal for both sides.
This is why we would much rather have a complete backup (files and database) provided upon filling up our Migration form. This way we’ll avoid exchanging emails which may consume a couple of hours (or even a day sometimes) and start working on the process almost immediately (depending on the migration queue).
Other options would also do the job such as providing us with the following:
- SSH access to the site.
- FTP/SFTP and phpMyAdmin access.
- Performing the migration using a WordPress plugin (if none of the above is an available option).
If you have any other questions on the topic, don’t hesitate to contact the WPX Support Team via live chat (use the bottom right-hand widget) and they will respond and help within 30 seconds or less.