Step 1. Migrate your website to WPX.
If your website is not hosted with WPX, you can request a migration of your website. After the migration of your content is complete you can point the domain to WPX. This is the correct order to avoid any downtime of your website. If you want to point your domain to a new project, you can skip this step.
Step 2. Update your DNS settings at your current domain registrar.
The WPX name servers that you should use to point your domain to us are:
NS1.WPX.NET
NS2.WPX.NET
NS3.WPX.NET
Keep in mind that by changing the NS records of your domain, you are changing the active DNS zone to WPX.
This means that all of your custom DNS records (MX, CNAMEs, TXT, and so on) should be added to WPX to avoid disruption of any of the external services that you are using with the domain.
If you are not sure how to move those records, you can contact the WPX support team and they will assist you.
Alternatively, you can point your domain using only A records. This way you will keep the active DNS zone at its current state and your website will be loading from WPX. You can find your server IP address in your service details menu.
To update your DNS settings, you need to go to your domain registrar’s management panel (this might be your previous hosting provider or else) and find the corresponding domain management forms to update the name servers.
See how you can do that with Bluehost, GoDaddy, HostGator, DreamHost, Namecheap, and Google Domains.
Step 3. Wait for the propagation process to be completed.
The DNS propagation usually takes 24 hours. In some rare cases, it can take up to 48 hours. During the propagation process, some of your visitors will access your website from your old hosting and some from WPX.
It is important not to make any changes before the propagation process is completed. Some of the changes may be saved on your old hosting and they will disappear, once the propagation is completed.
You can monitor the progress of DNS propagation here. You can read more about the propagation process in our article.
If you get stuck with anything discussed on this page, please contact WPX Support via live chat (use the bottom right-hand widget!) and they will usually respond and help within 30 seconds or less.