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How can I restore my terminated hosting account?

Your hosting account is terminated (canceled) and you’re trying to bring your websites back? It’s quite simple to do so and we’ll show you it should be done.

Step 1. Log in to your WPX account

You can log in to your WPX account here.

Step 2. Invoice page

If there’s a pending invoice you’ll run into the following pop-up which will take you directly to the invoice page.

However, in case you’ve dismissed the pop-up, you’ll have to follow the procedure below.

Step 3. Hosting Account Restoration

To restore your hosting plan and all of your websites, you’ll need to take care of the latest invoice generated by our system.

Your data will be safe with us for up to 3 months after the initial termination date and will be available for restoration.

In case our system returns the following notification pop-up but your invoice is with the status “canceled”, contact us at support@wpx.net or our LiveChat (we usually respond in 30 seconds or less).

Step 4. Restoration process

Once the invoice is paid, please give it some time so our system can bring back your services as you left them. Bigger plans such as the Elite would require a bit more time to be fully restored compared to our Business plan.

To avoid everything mentioned above we highly suggest setting up a payment subscription.

If you get stuck with anything discussed on this page, please get in touch with the WPX Support Team via live chat (use the bottom right-hand widget) and they will respond and help within 30 seconds or less.

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