Has your hosting account been terminated (canceled), and you’re looking to restore your websites? Don’t worry—it’s simpler than you might think! Let us guide you through the steps to bring your websites back online.
Step 1. Log in to your WPX account
You can log in to your WPX account here.
Step 2. Invoice page
If there’s a pending invoice you’ll run into the following pop-up which will take you directly to the invoice page.
However, in case you’ve dismissed the pop-up, you’ll have to follow the procedure below.
Step 3. Hosting Account Restoration
To restore your hosting plan and all of your websites, you’ll need to take care of the latest invoice generated by our system.
Your data will be safe with us for up to 90 days after the initial termination date and will be available for restoration.
If our system returns a notification pop-up but your invoice status is “canceled,” contact us at support@wpx.net or our LiveChat (we usually respond in 30 seconds or less).
Step 4. Restoration process
Once the invoice is paid, please give it some time so our system can restore your hosting plan. Bigger plans such as the Elite would require more time to be fully restored in comparison with the Business plan.
To avoid everything mentioned above we highly suggest setting up a payment subscription.
If you get stuck with anything discussed on this page, please get in touch with the WPX Support Team via live chat (use the bottom right-hand widget) and they will respond and help within 30 seconds or less.