How to access WPX Hosting’s File Manager and what can you do with it

We have made accessing your important website files far simpler with our own File Manager! This grants convenient access to your site’s files and lets you bypasses the more complex FTP process.

How do I access my File Manager?

You can do this from My Services (1) → WordPress Hosting (2) → File Manager (3) and then select Open File Manager (4);

IMPORTANT: Moving, editing, or deleting files within the File Manager could break your website! Please ensure that you understand the consequences of such actions BEFORE making any changes.

If you’re unsure, please contact the 24/7 WPX Support Team via live chat and they will advise or perform the operations for you.

After that, the File Manager will open for you in a new tab;

What can I do in the File Manager?

Firstly, you need to understand how the File Manager sorts your websites into folders.

There are two types of websites: one is your Main website and the other are Sub-Sites.

Please note that a Main website does not receive any additional privileges over Sub-sites. If the main site is not an active site, you can still use the other sites just as you would normally.

All files for a website are contained in the public_html folder for their respective site.

In the following screenshot, you can see how these folders are organised:

How do I create Files and Folders and upload files?

If you select File from the top menu, you can create new files and folders and upload new files too.

Note: You can’t upload folders; if you want to upload a folder, you must archive it first and then upload it.

What can I do with Files and Folders?

If you right-click on a file or folder, you will be presented with the following options:

From here you can Rename (1) files and folders, as well as Download (2) files and folders.

Note: If you want to download a folder, it will be saved as an archive.

You can also Delete (3) the selected object.

There are also some sub-menus that you can use to make additional changes:

If you select Clipboard (4), you will get the following options:

From here, you can Copy, Cut, and Paste files and folders.

In the Select (5) sub-menu you can:

[1] Select All the files and folders in the current directory, or [2] Select None and remove any selection you have made.

[3] Invert Selection will just remove all selected items and select those that were not.

The Tools (6) section offers other options for you to use:

Here you can get Folder Sizes and you can change the permissions of selected files with Chmod Selected. You can also Compress the selected items into an archive and perform a Search too.

Note: If you want to change permissions and are not sure what to change them to, you can always contact us via a support ticket or through Live Chat. 

Be careful when making changes to permissions – your site/s can break!

If you have an archive you need to extract, right-click on the archive and you will see the following options:

The supported file formats for an archive are: .zip, .tar, and .tar.gz

Another useful feature in our File Manager is the ability to work on different things simultaneously by using tabs e.g.:

If you get stuck with any function discussed here, please contact WPX Support via live chat (use the bottom right hand widget!) and they will usually respond and help within 30 seconds or less.