If you are leaving as you are unhappy with your site speed performance at WPX, we can optimize your site for free and identify possible software bottlenecks or conflicts.
To arrange a site speed optimization, just approach the WPX Support Team on live chat (30 seconds average response time there!) and they will organize it for you.
If you are sure that you wish to leave WPX, here are the necessary steps.
When logged in, go to My Services → WordPress Hosting(1) → Manage Service and you will find the Cancel Service(2) button on the bottom
under the service details.
You will then be prompted for a little more information that helps us improve our service (thank you) and you have to acknowledge that your websites will be deleted upon cancellation(3). Once that is done please click Request Cancellation(4):
Before cancel your WPX hosting plan(s), PLEASE ensure that your old PayPal subscription has been cancelled! Otherwise PayPal may continue to send us money, even though you have ended your hosting with us. Also if you have automatic payments with already saved card details for future payments, and you’ve decided not to use our service anymore, it is better to delete it or contact us to delete it for you.
Should you be leaving us, we wish you every success in your future Web projects and we hope to see you again one day.
If you get stuck with any function discussed here, please contact WPX Support via live chat (use the bottom right hand widget!) and they will usually respond and help within 30 seconds or less.