If you have not created your free email account yet, please check this article before you get started:
This step-by-step guide will help you connect your WPX Email account with the Thunderbird Mail Client. Follow the steps closely and you will have your free email account ready on Thunderbird in no time!
Step 1: The first thing you need is your email account information.
To access your email, first log in and go to My Account (1) → Emails (2) and then select the automatic email that we sent (3) with your email account details inside (which in this demo is email@example.com, as seen below);
The email should look like this:
Note: If you have trouble finding that section, please check the following screenshot, as it shows how to resend these settings to your personal email address.
Go to your Dashboard → WordPress Hosting → E-mail Boxes (1) and select the Settings button (2) on the right. Simply type in your email into the box (3) and click Submit (4) to re-send your email account information:
The next step is to add in your WPX Email settings into the Thunderbird Client.
From the main menu, under Accounts, select Email to create a new account;
Make sure to add a username (‘Your name’) and password as shown in the screenshot below.
Keep in mind that you can fill in the ‘Your name’ field as you like (your first name, rather than an email name):
You’ll probably get an error after the login attempt, that’s because there are additional settings that must be set up in Thunderbird.
In this case, either the Advanced config menu will appear, or you’ll have to select it; it’s next to Get a new account.
Adjust the remaining settings as shown below and click the Re-Test button, then Done:
If the password that you’ve entered is correct, congratulations – you’ve successfully connected your mailbox with Thunderbird.
Should you get stuck with anything discussed on this page, please contact WPX Support via live chat (use the bottom right hand widget!) and we will usually respond and help within 30 seconds or less.