WPX control panel – overview

Your WPX Control Panel is designed to be fast and responsive, in order to make the whole process of managing sites and domains easy for you.

For example, when you log in to your WPX account, you will immediately see a general overview of your WPX account status, including any unpaid invoices that may need attention.

This is essentially the Dashboard which contains your main details such as your WordPress Hosting Plan specifics and any domains that you may have registered with us.

From the main Dashboard you can complete all of the basic, most important tasks such as:

  1. Navigating through the other parts of the Control Panel (to add/remove websites, add SSL certificates, add/edit email inboxes etc.);
  2. Purchasing hosting plans and domains;
  3. Reviewing and paying invoices;
  4. Getting help from our Technical support team and managing any current support tickets.

When you select the orange ‘Manage service’ button next to your hosting plan, you will land on the Service details menu for that particular hosting plan. You can manage everything for each individual site that you have hosted with WPX there.

The ‘Service Details’ menu contains general information for your hosting plan, such as nameserver details.

The main functions here include:

  1. Changing your billing cycle (mainly used as an option for upgrading your account);
  2. Viewing your Server Details if needed and always having access to your main information.  This section contains the DNS records that you will be using with your hosting plan – these may be required at a domain registrar like Namecheap, if your domain is over there;
  3. You can view different usages such as bandwidth consumption and mail usage for your hosting plan as well.

The Websites/SSL page is where you can view your individual websites and their settings.

The different tasks you can do here are:

  1. Installing WordPress for your website/s;
  2. Installing a free SSL certificate;
  3. Viewing different access/error logs;
  4. Changing PHP Versions and controlling different server modules/extensions;
  5. Adding New Websites or Creating A Staging Area;
  6. Requesting Migrations or Optimizations for your websites.

The ‘Databases’ page is the place where you can manage your websites’ databases.

The main functions that you can manage here are:

  1. Connecting to PHPMyadmin and manage your databases;
  2. Viewing the number and size of databases you currently have in your plan;
  3. Listing/Creating Database Users/ or Deleting the selected database from the recycle bin icon;
  4. Adding Databases.

The ‘E-mail Boxes’ section is where you can manage your emails with us.

The main tasks that you can complete from here are:

  1. Creating an e-mail box;
  2. Accessing Webmail Client from where you can manage your emails (though you are probably using an email client like Outlook or Thunderbird, that’s fine too);
  3. Editing the Settings of specific an e-mail box (adding forwarders, for example);
  4. Enabling/Disabling an e-mail box or Deleting an email box from the recycle bin icon.

The ‘FTP Users’ page is where you can view your main FTP username and password.

The main functions that you can manage here are:

  1. Creating a FTP Account in order to provide access to your website files and database to another person;
  2. Managing the Settings for each FTP user;
  3. Enabling/Disabling an FTP user or Deleting an FTP user from the recycle bin icon.

The ‘Edit DNS’ section is where you can manage your DNS records for each website. 

The specific functions that you can manage from here are:

  1. Adding/Deleting different types of DNS records;
  2. Managing 3rd party mail services – such as installing Google Apps, Office 365 or Zoho mail services for your website.

The ‘File Manager‘ section is useful for managing your website files.

These are the main functions that you can manage with it:

  1. Moving, creating, deleting and editing files;
  2. Copying/Pasting files;
  3. Uploading/Downloading files;
  4. Creating Bookmarks.


The ‘Backups‘ page is where you can manage your daily site backups.

The main functions that you can manage here include:

  1. Creating Personal Backups – the backups are kept for 24 hours, after that, they are deleted automatically by our system;
  2. Managing Personal Backups – you can restore websites from them manually;
  3. Downloading Personal Backups – you can download created backups locally on your computer; and,
  4. Restoring websites from our daily server backups.

The ‘WPX Cloud‘ page is where you can manage the CDN Network for your websites.

The main functions are:

  1. Enabling/Disabling the WPX Cloud CDN for your sites;
  2. Emptying the cache for your website/s. This button is used to clear the CDN cache in order to view new changes made on that specific website.

If you get stuck with anything discussed here, please contact WPX Support via live chat (use the bottom right hand widget!) and they will usually respond and help within 30 seconds or less.